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Delivery

Hunnies, we’ve temporarily suspended delivery to the EU but we’ll be back very soon! Keep an eye out on our site and socials for updates.

Please take care when entering your details and placing an order. We are unable to amend or change any order details after the sale has been processed.

COVID-19 - due to lower staffing levels and a backlog with courier services, you may experience a delay in receiving your order.

We are working hard to deliver your order in a timely manner and we thank you for your patience.

UK DELIVERY INFORMATION

  • All UK orders are sent via Royal Mail Tracked.
  • You can track your order through Royal Mail with the tracking code and link provided on your shipping confirmation email.
  • Orders placed after 2pm on Thursday should be delivered the following Tuesday (excludes Highlands, Islands and Northern Ireland - weekends and bank holidays).
  • Orders placed after 2pm on Friday - Sunday should arrive on Tuesday or Wednesday the following week (excludes Highlands, Islands and Northern Ireland, weekends and bank holidays).
  • In some cases, there may be a delay in delivery due to demand but please be patient as your order will arrive providing all information provided is correct.

EU DELIVERY INFORMATION

  • All orders are sent via Royal Mail Tracked. 
  • Please note, international delivery costs currently include a surcharge due to COVID-19 and the reduction of air traffic. 
  • You can track your order through Royal Mail with the tracking code and link provided in your shipping confirmation email.

USA DELIVERY INFORMATION

  • All orders are sent Royal Mail Tracked. 
  • Please note, international delivery costs currently include a surcharge due to COVID-19 and the reduction of air traffic. 
  • You can track your order through Royal Mail with the tracking code and link provided on your shipping confirmation email.

REST OF WORLD DELIVERY INFORMATION

  • All orders are sent Royal Mail Tracked. 
  • Please note, international delivery costs currently include a surcharge due to COVID-19 and the reduction of air traffic. 
  • You can track your order through Royal Mail with the tracking code and link provided on your shipping confirmation email.

IMPORT REGULATIONS, DUTIES & TAXES

Please Note: MIJ Masks Limited is a UK trading company, if you order products from our site for delivery outside the UK, they may be subject to import regulations, duties and taxes which are levied when the delivery reaches the specified destination.  You will be solely responsible for any import requirements and payment of any such import duties and taxes. 

Please note that we have no control over these charges and cannot predict their amount.  Please contact your local customs office for further information before placing your order.

PLEASE NOTE

  • Delivery times are for in-stock products only.
  • We offer a tracked service only for the security and traceability of your order.
  • Shipping rates include a 'COVID-19' surcharge, introduced by couriers to deal with the ongoing issues caused by the virus.

RETURNS

Please visit the Returns section.